Quick answer: No ice can result from freezer temperature, water supply, fill valves, sensors, controls or the ice-making mechanism.
Start with freezer temperature
An ice maker generally cannot make ice correctly if the freezer is not cold enough. If frozen food is soft or the freezer is alarming, solve the cooling problem first.
Other possible causes
- Water shutoff closed or supply restricted
- Frozen or blocked fill path
- Water inlet valve fault
- Ice bin or level sensor issue
- Control or harness problem
- Ice maker mechanism failure
What to note before calling
Tell us whether you hear water entering, whether the freezer is holding temperature, and whether the display shows an error or alarm.
Need a diagnosis in New Jersey?
Call (732) 961-6544 and describe the symptom, model number and your town. We will explain scheduling and next steps.